Terms of Service
Policy detail - Everyday direction: Use of the gocontigo storefront, including checkout, is subject to these Terms of Service and all mandatory consumer protections.
USD pricing, shipping, and taxes
What this means - Structured clarification: Customers pay in USD. Free standard delivery does not remove tax obligations imposed by an applicable jurisdiction.
Acceptable website use
Operational detail - Current responsibility: Prohibited conduct includes unlawful use, security circumvention, unauthorized access, harmful interference, and misuse of protected store content.
Product information and safe use
Storefront practice - Reliable support: We take reasonable care with descriptions, photographs, specifications, and prices for drinkware and hydration accessories. Screen appearance can vary, and customers must follow product-specific material, care, use, temperature, and safety information.
Liability and mandatory rights
Store process - Responsive guidance: Mandatory rights remain intact, and any lawful liability limitation is interpreted narrowly in favor of those rights.
Cancellation and return remedies
Store responsibility - Consistent summary: Contact us before shipment to request cancellation. Later return, exchange, and refund rights are described in the Refund Policy.
Order review and acceptance
Order guidance - Reliable method: We may accept, correct, or decline an order after checking availability, payment, fraud risk, and obvious mistakes, while providing any legally required refund.
Merchant and customer service details
Customer reference - Responsive explanation: Customers can reach gocontigo through these current store contact details.
Business name: gocontigo
Trade name: gocontigo
Email: support@gocontigoroam.shop
Phone: 512-773-5150
Physical and return address: 524 Valley Ln, Boulder, Colorado, 80302, United States
Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).