Payment Policy

Service note - Support-oriented requirement: USD is the sole transaction currency used by gocontigo, while tax treatment depends on applicable legal requirements.

About Credit/Debit Card

How this rule works - Plain-language outcome: Checkout can accept eligible cards issued through Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover.

Secure authorization process

Applicable procedure - Plain-language summary: We rely on Shopify and payment partners for encrypted transaction processing, authorization, and applicable fraud screening.

Declined transactions and credits

Operational detail - Accessible procedure: Incorrect billing details or issuer controls can cause a decline; the bank can provide further guidance. Approved refunds use the original payment method and a 5-10-business-day timetable.

Customer service contact

Practical detail - Order-specific framework: gocontigo provides customer support using the verified business information that follows.

Business name: gocontigo

Trade name: gocontigo

Email: support@gocontigoroam.shop

Phone: 512-773-5150

Physical and return address: 524 Valley Ln, Boulder, Colorado, 80302, United States

Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).