Shipping Policy

Relevant standard - Focused information: Every order accepted by gocontigo must have a United States delivery address; standard US shipping is always free.

Shipment tracking

Service approach - Applicable guidance: We provide a shipment-tracking number after carrier handoff. Carrier systems can require additional time before displaying movement.

Processing and transportation estimates

Customer information - Careful coverage: Allow 1-2 business days for order processing, followed by an estimated 4-6 business days in transit.

Taxes

Policy in practice - Store-specific coverage: The checkout collects taxes only as required under applicable law.

Address corrections and cancellation

What this means - Practical information: If a US address needs correction, notify us before dispatch. Cancellation remains possible before shipment only.

Merchant and customer service details

Relevant standard - Everyday responsibility: gocontigo provides customer support using the verified business information that follows.

Business name: gocontigo

Trade name: gocontigo

Email: support@gocontigoroam.shop

Phone: 512-773-5150

Physical and return address: 524 Valley Ln, Boulder, Colorado, 80302, United States

Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).